Refund Policy

1. General Policy

Due to the digital nature of our products, all sales are final and non-refundable. Once you have purchased and downloaded a beat, you have received the product and therefore cannot request a refund.

2. No Refunds on Digital Products

Beats and instrumental files are digital products that cannot be returned. By purchasing from Saiyahouse, you acknowledge and agree that:

• All sales are final
• No refunds will be issued for digital products
• You have access to preview beats before purchase
• Download links are provided immediately after successful payment

3. Exceptions

Refunds may only be considered in the following exceptional circumstances:

Duplicate Charges

If you were accidentally charged multiple times for the same purchase, we will issue a refund for the duplicate charge(s). Please contact us with your order details.

Technical Issues

If you experience technical issues that prevent you from accessing your purchased files, and we are unable to resolve the issue within a reasonable timeframe, we may consider a refund on a case-by-case basis.

Product Not Received

If you did not receive your download link or files after completing payment, please contact us immediately. We will verify your purchase and ensure you receive your files.

4. Preview Before Purchase

We provide full previews of all beats on our website. We strongly encourage you to:

• Listen to the full preview before purchasing
• Read the license terms carefully
• Ensure the beat meets your needs
• Check that you have the necessary software to use the files

By making a purchase, you confirm that you have reviewed and are satisfied with the product.

5. File Access Issues

If you experience any issues accessing your purchased files, please contact our support team. We will work with you to resolve the issue promptly. Common solutions include:

• Resending download links
• Providing alternative download methods
• Assisting with file format compatibility

6. License Disputes

If you have questions about your license rights or believe there has been an error in your license type, please contact us. We will review your purchase and clarify your rights.

Please note that license upgrades may be available if you wish to expand your usage rights.

7. Fraud Prevention

To protect against fraud and abuse of our refund policy, we reserve the right to:

• Verify all refund requests
• Request additional information to process refunds
• Deny refund requests that appear fraudulent
• Terminate accounts that abuse our refund policy

8. How to Request a Refund

If you believe you qualify for a refund under our exceptions policy, please:

• Contact us within 7 days of purchase
• Provide your order number
• Explain the reason for your refund request
• Include any relevant screenshots or evidence

Contact our support team at: info@saiyahouse.com

9. Refund Processing Time

If your refund request is approved, refunds will be processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment method and bank processing times.

10. Changes to This Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of any changes.

11. Contact Information

If you have any questions about our refund policy, please contact us at:

Email: info@saiyahouse.com

We are committed to addressing your concerns and ensuring your satisfaction with our services.